Best Configured Call Center Solution – Contact Center Solution – Outbound Call Center Solution
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Our inbound cloud call center services is designed to sync calls in real time from agents in multiple locations with field sales app.
Installing the cloud contact center solution app on field agent’s mobile device enable tracking of untapped business communication. It let you track, hear and record conversations anytime and anywhere.
It takes only 5 minutes to activate our cloud based contact center solution with plug-n-play setup. It’s easy to manage calls with this system.
Save space and money with our cloud contact center software. Unlike traditional PBX equipment, it only have a single number on the cloud to represent inbound call center.
It ensures real time update for callers including wait time, call history, purchase history, complaint history, custom messages and skill based distribution of calls.
It offers unique call center features that savea lot of bandwidth which ultimately provide an unparalleled experience to customers.
Track hosted contact center solution’s activity to draw business insights with a customizable call performance daily and periodic dashboard.
Real time call monitoring, call whispering to guide agents and call barging to take over a conversation. Avail ultimate calling experience with our cloud based call center solution.
Our cloud based call center solution ensures smooth functioning of inbound calling. It can handle up to 50 calls simultaneously to track number as required.
Mobile app of call center solution to optimize greater control over business calls. It trackscustomer’s conversations and analyses recorded calls for both incoming and outgoing regardless of their point of origin.
Easy CRM integration with toll free number avails automatic addition of customer data which smoothen the work process.
Reduce customer’s waiting time by smart call routing to avail next calls to immediate available agent. Also, smoothens work from home facility with directing calls to personal mobile number.