Best configured Cloud Based IVRS for a flawless business communication process
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Apersonalized IVR system (IVRS) for your business that will identify and address callers by name and will route them to best suitable agent based on call history, purchase history and location.
Use cloud IVR system to give a professional respond to all your valued customers. Our cloud based IVR reduces waiting time and route the calls to the concerned department. Get a highly valued and organized business communication system.
Our cloud IVR solutions let customers to handle billing, basic information, etc. by themselves so that your agents invest time on more complex client issues.
The best way to handle peak hour call load is to get Parth cloud IVR solutions that can handle up to 50 calls concurrently
Get the facility to provide quick, uninterrupted and continuous support to your customers along with recording all conversation and keep voicemail on non-working hours and off days. With our cloud IVR you will never miss any business lead at any time.
Get recording of all calls, call logs and status of the call (connected/not connected/missed) on your exclusive IVR Number.
Our cloud IVR System automatically routes call automatically beyond working hours to your agents’ mobiles or send calls to voice messaging system.
Configure sophisticated IVR call flows with menu as well as multiple sub-menu options
Maintains caller database by recording caller details, call duration, time, caller location, the conversation, etc. and simultaneously integrating IVR number with the CRM.
Get your own VIP IVR number from a pool of international and domestic, toll free and virtual phone numbers
Smart hosted IVR service to connect one particular caller to a particular agent for better customer experience
Hosted IVR allows blacklisting of unwanted callers with prioritizing important calls and clients