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Mobile App Based Call Center Solution

Your on-the-go virtual contact center

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FEEL THE DIFFERENCE

Dynamic IVR

Our mobile app based call center is designed to ease the accessibility. Completely integrated with master CRM software to receive the IVR directed calls. With ensured interface, our app based contact center solution works as faster as you can think of.

  • • 10+ Levels of IVR
  • • 25+ language Support
  • • Pre-recorded Greetings
  • • Sticky Agents

THE FUNDAMENTALS

Simple Interface

Our app based contact center solution is designed with simple interface so that you face no obstacle while working.

  • • Faster Login & Payments
  • • Multi Agents Interface Support
  • • Secure Interface
  • • Simple Accessibility
  • • Supports Cross Device & Platform

TO THE NEXT LEVEL

Advanced Reporting & Alert System

Designed to generate an analytical report of agent’s activity and call log including end-to-end description. Premium alert system to keep the work going round the clock.

  • • Call Logs
  • • Call Recording
  • • Customized Reports
  • • Email Reports
  • • Real Time Analytics
  • • SMS Notification

DESIGNED FOR PREFECTION

Universally Integrated

Our mobile app based call center solution is designed for universal integration with all standard CRM platforms. All you need is just to plug and play the existing system into your mobile device to keep work going.

  • • Post Call Hooks (Hook API)
  • • CRM Integration
  • • 1 Minute Setup

150+ companies are using Aria Telecom for their daily customer communication


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