Parth’s Cloud IVR System
Cloud IVR system to get more leads
Apersonalized IVR system (IVRS) for your business that will identify and address callers by name and will route them to best suitable agent based on call history, purchase history and location.
A professional image for your business
Use cloud IVR system to give a professional respond to all your valued customers. Our cloud based IVR reduces waiting time and route the calls to the concerned department. Get a highly valued and organized business communication system.
Best way to increase agent productivity
Our cloud IVR solutions let customers to handle billing, basic information, etc. by themselves so that your agents invest time on more complex client issues.
Use Parth cloud IVR system to handle large call volume
The best way to handle peak hour call load is to get Parth cloud IVR solutions that can handle up to 50 calls concurrently
A Cloud IVR solutions with power packed features
>IVR System makes you available 24*7
Get the facility to provide quick, uninterrupted and continuous support to your customers along with recording all conversation and keep voicemail on non-working hours and off days. With our cloud IVR you will never miss any business lead at any time.
Cloud IVR maintains call recording, real time reports and analytics
Get recording of all calls, call logs and status of the call (connected/not connected/missed) on your exclusive IVR Number.
Time-based call routing
Our cloud IVR System automatically routes call automatically beyond working hours to your agents’ mobiles or send calls to voice messaging system.
Programmable extensions with multi-level IVR
Configure sophisticated IVR call flows with menu as well as multiple sub-menu options
Easy CRM integration
Maintains caller database by recording caller details, call duration, time, caller location, the conversation, etc. and simultaneously integrating IVR number with the CRM.
VIP IVR number
Get your own VIP IVR number from a pool of international and domestic, toll free and virtual phone numbers
Sticky agent
Smart hosted IVR service to connect one particular caller to a particular agent for better customer experience
Blacklisting
Hosted IVR allows blacklisting of unwanted callers with prioritizing important calls and clients
